Finding your log files in Fortnite

Log files are essential for troubleshooting crashes, errors, and performance issues in Fortnite. When you encounter problems, these files contain detailed information about what went wrong, which can help you solve the issue yourself or provide useful data when contacting Epic Games support.

This guide covers where to find Fortnite’s log files on PC, including game logs, launcher logs, and crash reports.

Fortnite Game Logs

The main Fortnite game logs contain information about your gameplay sessions, including errors, warnings, and crash data.

To find your Fortnite game logs:

1. Press Windows + R to open the Run dialog
2. Type %localappdata%\FortniteGame\Saved\Logs and press Enter
3. A folder will open containing your log files

The full file path is:

C:\Users\YourUsername\AppData\Local\FortniteGame\Saved\Logs

Key files to look for:

• FortniteGame.log – The main game log from your most recent session
• FortniteLauncher.log – Logs from the game launcher
• FortniteGame-backup-[date].log – Logs from previous sessions (useful for tracking recurring issues)

Epic Games Launcher Logs

If you’re having issues with the Epic Games Launcher itself (problems downloading, updating, or launching Fortnite), you’ll need the launcher logs instead.

Method 1: Through the Launcher

1. Open the Epic Games Launcher
2. Click on Fortnite in your library
3. Click the three dots (…) next to the Launch button
4. Select Manage
5. Scroll down and click Show Logs

Method 2: Direct Path

1. Press Windows + R
2. Type %localappdata%\EpicGamesLauncher\Saved\Logs and press Enter

The full file path is:

C:\Users\YourUsername\AppData\Local\EpicGamesLauncher\Saved\Logs

The main launcher log is EpicGamesLauncher.log. Older logs will have dates appended to their filenames.

Crash Reports and Minidumps

When Fortnite crashes, Windows may create a minidump file that contains technical information about the crash. These are especially useful for diagnosing hard crashes and blue screens.

To find crash dump files:

1. Press Windows + R
2. Type C:\Windows\Minidump and press Enter
3. Look for .dmp files with timestamps matching your crash

If the Minidump folder doesn’t exist, Windows may not be configured to create dump files, or no crashes have occurred that generated one.

Enabling Debug Logging

For more detailed logs, you can enable debug logging in the Epic Games Launcher:

1. Open the Epic Games Launcher
2. Click your profile icon in the bottom left
3. Select Settings
4. Scroll down and check Enable Debug Logging

Debug logging creates more detailed logs but can slightly increase file sizes. Only enable this when actively troubleshooting an issue.

Getting Your DxDiag Report

Epic Support often requests a DxDiag (DirectX Diagnostic) report along with log files. This contains information about your system hardware and drivers.

1. Press Windows + R
2. Type dxdiag and press Enter
3. Click Save All Information at the bottom
4. Save the file to your desktop

This creates a text file containing your system specifications, which can help identify hardware or driver issues.

Tips for Submitting Logs to Support

Gather logs immediately after the issue occurs. Log files are overwritten each time you launch the game, so collect them right after experiencing a crash or error. The longer you wait, the more likely the relevant data will be lost.

Don’t compress your files. Epic Games support cannot accept ZIP or RAR archives. Send log files as plain .log or .txt attachments.

Include relevant details. When contacting support, describe:

• What you were doing when the issue occurred
• Any error messages you saw
• Whether the issue is consistent or intermittent
• Recent changes to your system (new hardware, driver updates, etc.)

Reading Log Files Yourself

Log files are plain text and can be opened with Notepad or any text editor. When troubleshooting, look for:

• Lines containing Error or Warning
• Entries near the end of the file (most recent events)
• Repeated error messages that might indicate a pattern
• File paths that might indicate missing or corrupted files

Use Ctrl + F to search for “error” or “failed” to quickly find problem areas. Even if you can’t interpret the technical details, copying the specific error message into a search engine often leads to solutions from other players who experienced the same issue.

Console Players

PlayStation, Xbox, and Nintendo Switch players don’t have direct access to Fortnite log files. If you’re experiencing issues on console:

• Note any error codes or messages that appear
• Check the Epic Games Status page for server issues
• Try clearing the console’s cache
• Reinstall Fortnite if problems persist
• Contact Epic Games Support with as much detail as possible about the issue