If you have pre-ordered content in Borderlands 3 including VIP Rewards, you will need to manually claim it. However some users have said that these items aren’t available until around Level 8-10.
You will need to claim items such as Golden Keys and VIP Rewards such as the Maliwan weapon. We’ll also include a SHiFT Code below which you can enter to receive 3 Golden Keys to open a weapons box below!
Below, you can find our quick guide for claiming rewards in Borderlands 3. For more Game Guides & Best-of content for PS4, PC and Xbox One, make sure to check out our dedicated area here!
Claiming Rewards
To claim any rewards in Borderlands 3, you will need to check your mail. You can do this by heading to the main menu (ESC on PC, START on Controller). From there, choose the ‘Social’ option.

You will see a screen similar to the image above. This is the social area where you can invite friends, kick players, take part in matchmaking and more. Using the tabs at the top, head to the 4th one along which is your mail.

In here, you can claim any VIP rewards, Golden Keys and other content. It’s best to come back and check it repeatedly. As previously mentioned, some rewards might not show up until certain points of the game.
Enter this code into the SHiFT area to receive 3 Golden Keys, which will need to be claimed from your mail: ZFKJ3-TT3BB-JTBJT-T3JJT-JWX9H